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optimizing MSP object storage margins

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How MSPs Can Protect Margins With Sovereign Object Storage

28.07.2025

12

Minutes

Thomas Demoor

CTO Impossible Cloud

28.07.2025

28.07.2025

12

Minutes

Thomas Demoor

CTO Impossible Cloud

Are hidden egress fees and complex API charges silently eroding your MSP margins? A startling percentage of cloud bills contain unpredictable costs that make profitability a moving target. This article outlines a clear strategy for optimizing MSP object storage margins through a predictable, sovereign-by-design architecture.

Key Takeawys

Eliminate unpredictable egress and API fees, which can inflate cloud bills by over 900% during data recovery, by adopting a transparent storage model with zero hidden costs.

Leverage EU-based, sovereign object storage to meet the growing client demand for GDPR compliance and protection from foreign laws like the US CLOUD Act.

Simplify operations and accelerate recovery with an "Always-Hot" storage architecture that makes all data instantly accessible without complex tiering or retrieval fees.

For Managed Service Providers, delivering profitable Backup as a Service (BaaS) and archiving solutions depends on predictable costs. Yet, many MSPs find their margins squeezed by the pricing models of traditional cloud providers, where hidden egress fees and API call charges can turn a profitable contract into a loss during a client recovery event. A significant majority of EU decision-makers now demand European solutions for their data, driven by regulations like GDPR. This shift presents a powerful opportunity for MSPs to build higher-value, compliant services. The key lies in optimizing MSP object storage margins with a platform that eliminates unpredictable fees and guarantees data sovereignty.

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Escape the Margin Squeeze from Hidden Cloud Fees

Many MSPs build services on hyperscale object storage, attracted by low per-gigabyte rates. However, profitability is often undermined by unpredictable operational costs. Egress fees, charged any time data is retrieved, can generate bills over 900% higher than the storage cost for a 10TB recovery. These charges, along with API call fees, are often billed in arrears, making them difficult to budget for and creating significant financial risk.

This pricing model creates vendor lock-in, as the cost to migrate a customer's data to another provider becomes prohibitively expensive. A European Commission representative has even described high egress fees as a punitive measure against data mobility. For MSPs, these hidden costs directly attack the profitability of backup and recovery services. This forces many to either absorb unexpected charges, damaging their own margins, or pass them on to clients, which harms the relationship. A predictable cost model is the only sustainable path to protecting storage margins.

Adopt a Predictable-by-Design Economic Model

A transparent economic model is foundational to optimizing MSP object storage margins. The solution is a platform built to be predictable by design, with zero egress fees, no API call costs, and no minimum storage durations. This approach transforms your financial planning from reactive to proactive, allowing you to quote BaaS and archiving services with confidence. You can calculate your Total Cost of Ownership (TCO) with up to 80% accuracy from day one.

This model ensures that client data restores, DR tests, and migrations have zero impact on your monthly bill. By removing these variable expenses, you create a stable foundation for defensible, long-term margins. This financial predictability is a core component of a partner-ready value proposition, enabling you to focus on service delivery instead of auditing complex invoices. You can explore the benefits of this model on our pricing page.

Leverage EU Data Sovereignty as a Competitive Advantage

In Europe, data sovereignty is no longer a niche concern; it is a primary business requirement for a majority of organizations. Regulations like GDPR impose strict rules on where and how personal data is handled, particularly concerning transfers outside the EU. Storing data in an EU-owned and operated cloud provides a powerful differentiator. It ensures data is governed exclusively by EU laws, removing exposure to foreign statutes like the US CLOUD Act, which can compel US-based providers to surrender data regardless of where it is stored.

For MSPs, offering a sovereign storage solution meets this growing market demand and simplifies compliance. You can provide clients with the following assurances:

  • GDPR Compliance: Data is stored and processed exclusively within certified European data centers, satisfying data residency requirements.

  • CLOUD Act Avoidance: As a European provider, there is no legal obligation to respond to non-EU government data requests, protecting client data from foreign jurisdiction.

  • Country-Level Geofencing: Data can be locked to a specific country to meet stringent industry or national compliance mandates.

  • Enhanced Client Trust: Demonstrating robust data governance builds the trust that 84% of European organizations now seek in their cloud partners.

This focus on sovereignty allows you to move up the value chain from a simple storage reseller to a trusted compliance and security partner, which is key to improving channel partner margins.

Build on an Architecture Designed for Resilience and Simplicity

Operational complexity can be as costly as unpredictable fees. Many cloud storage platforms rely on complex tiering, moving data between hot, cool, and archive layers. This approach often creates fragile lifecycle policies that can lead to restore delays, API timeouts, and unexpected retrieval fees. An “Always-Hot” architecture eliminates this complexity entirely. All data, from active backups to long-term archives, resides in a single, high-performance tier and is always instantly accessible.

This model provides significant operational advantages for MSPs:

  1. No Restore Delays: Data is immediately available for recovery, meeting tight RTOs without waiting for data to be rehydrated from a cold tier.

  2. No Retrieval Fees: Because all data is hot, there are no financial penalties for accessing archives or older backup sets.

  3. Simplified Management: You no longer need to create or manage brittle lifecycle policies that might fail during an urgent restore.

  4. Full S3 Compatibility: An enterprise-ready platform must offer more than basic S3 commands. Full compatibility with the S3 API ensures your existing backup tools, like Veeam or Acronis, and management scripts work without modification, protecting your investments and simplifying migrations.

This resilient and simple architecture reduces manual overhead and de-risks recovery operations, directly contributing to healthier Veeam MSP storage margins.

Meet Modern Security and Regulatory Demands

The regulatory landscape for MSPs is intensifying. Directives like NIS-2 now hold MSPs directly accountable for implementing robust cybersecurity measures, including supply-chain security and incident reporting within 24 hours. Furthermore, the EU Data Act, effective from September 2025, mandates data portability and interoperability to prevent vendor lock-in. A modern storage partner must have these capabilities built into its core, not offered as expensive add-ons.

Immutable storage with S3 Object Lock is your most effective defense against ransomware. It allows you to make backup data unchangeable for a set period, ensuring that even if an attacker gains access, the backups cannot be encrypted or deleted. This feature is critical for meeting the resilience requirements of NIS-2. Similarly, a platform designed for true data portability aligns with the EU Data Act's goal of giving customers control over their data, including metadata and versions, ensuring a real exit path. This regulatory readiness is a key part of optimizing storage margins.

Utilize Partner-Ready Tools and a Growing Ecosystem

Optimizing MSP object storage margins requires more than just the right pricing model; it demands tools built for the channel. A partner-ready platform provides a multi-tenant console that simplifies client management. Features like Role-Based Access Control (RBAC) and Multi-Factor Authentication (MFA) allow you to securely manage multiple client environments from a single interface. Automation via a full-featured API and CLI is also essential for integrating storage into your existing service delivery and billing platforms.

Momentum in the channel ecosystem further expands access and support. With distribution partners like api in Germany and our first UK distributor, Northamber plc, local resellers and MSPs have more resources than ever to onboard quickly and scale their services. This growing network demonstrates a commitment to the channel and provides the support structure needed for long-term success. This ecosystem is vital for MSPs looking to understand partner profit margins.

Take Practical Steps to Stabilize Your Margins

Content


<p>Transitioning to a predictable and sovereign storage model is a practical process. It begins with an assessment of your current cost structure, identifying the hidden fees that impact your profitability. From there, you can build a more resilient and compliant service offering. A great starting point is reinforcing backup best practices with your clients, such as the 3-2-1 rule, where one copy of the data is stored off-site on an immutable, sovereign cloud.</p><p>Here is a simple checklist to guide your migration:</p><ul><li><strong>Audit Your Bills:</strong> Analyze your last 6 months of cloud bills to quantify the real cost of egress and API fees.</li><li><strong>Verify S3 Compatibility:</strong> Confirm your backup software and scripts are fully S3-compatible to ensure a seamless transition. </li><li><strong>Update Service Agreements:</strong> Modify your client contracts to highlight the value of sovereign, immutable backups.</li><li><strong>Perform a Test Migration:</strong> Move a non-critical workload first to validate the process and performance.</li><li><strong>Conduct a Test Restore:</strong> A successful restore is the ultimate proof of a successful migration.</li></ul><p>By taking these steps, you can systematically de-risk your storage operations and build a more profitable future. To learn more about how our model works, check out our <a href="/cost">cost comparison</a>.</p>


Kontinuierliche Verbesserung für nachhaltige Bewertungsqualität


FAQ

How can I migrate my client data without disrupting services?

Migrating to a fully S3-compatible object storage platform is designed to be seamless. Because the S3 API is used, your existing backup software (like Veeam, Acronis, or NovaBackup) and management scripts can be pointed to the new storage endpoint with minimal changes. We recommend a phased approach, starting with a non-critical workload to validate the process before migrating all clients.



Is your platform compatible with my existing backup software?

Yes. We offer full S3-API compatibility, which means we work out-of-the-box with leading backup and data management tools that support S3 as a storage target. This includes seamless integrations with Veeam, Acronis, NovaBackup, and many others, protecting your investment in existing software and skills.



How does your pricing model help me build predictable margins?

Our model is 'predictable by design.' We charge a flat per-GB storage fee with no egress charges, no API request fees, and no minimum storage durations. This means your costs remain stable and predictable, even when you or your clients need to restore large amounts of data. This allows you to set your service pricing with confidence and protect your margins.



What makes your cloud 'sovereign' and GDPR-compliant?

Our platform is sovereign because we are a European company that operates exclusively in certified European data centers. All client data and metadata remain within the EU, governed by EU law. This ensures GDPR compliance and protects your clients' data from the jurisdictional reach of non-EU laws like the US CLOUD Act.



Do you offer tools to help manage multiple clients?

Yes, our partner console is designed for MSPs. It offers multi-tenant management, allowing you to create and manage storage for multiple clients from a single dashboard. It includes features like Identity and Access Management (IAM), Role-Based Access Control (RBAC), and MFA to ensure secure, granular control over each client environment.



How do I get started as a partner?

Getting started is straightforward. You can contact our team for a demo to see the platform in action and discuss your specific needs. We have a fast onboarding process and our new distribution partnerships with api (Germany) and Northamber plc (UK) provide local support and resources for MSPs and resellers.



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Impossible Cloud is your European alternative for S3-compatible object storage. Data resides in GDPR-compliant, certified EU data centers; Object Lock and versioning protect against ransomware. Transparent pricing with no egress or API fees. Perfect for backup, archive, and disaster recovery.

Impossible Cloud is your European alternative for S3-compatible object storage. Data resides in GDPR-compliant, certified EU data centers; Object Lock and versioning protect against ransomware. Transparent pricing with no egress or API fees. Perfect for backup, archive, and disaster recovery.

Impossible Cloud is your European alternative for S3-compatible object storage. Data resides in GDPR-compliant, certified EU data centers; Object Lock and versioning protect against ransomware. Transparent pricing with no egress or API fees. Perfect for backup, archive, and disaster recovery.